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Guide · Email

Bulk Sender Rules: What Gmail and Yahoo Now Require

By the editorial team · Digital Agency Award ·

Bulk sender rules from Gmail and Yahoo start in February 2024. If you send 5,000 or more emails a day, you must set up SPF, DKIM and DMARC, offer one-click unsubscribe, and keep spam complaints under 0.3%. Smaller senders still have a short list to meet.

  1. What the new rules are

    Gmail and Yahoo both announced new rules for people who send email in bulk. Google said in October 2023 that the rules start in February 2024. Yahoo said its enforcement starts the same month and will be rolled out gradually.

    Google defines a bulk sender as anyone who sends close to 5,000 messages or more to personal Gmail accounts in 24 hours. Mail with the same domain in the From line counts toward that number. A sender that has hit the line even once counts as a bulk sender. Yahoo does not give a number. It says a bulk sender is one that sends a significant volume of mail.

    Both companies ask for the same three things. Prove who you are, make it easy to unsubscribe, and keep spam complaints low.

    Sources: Google, Email sender guidelines; Google, The Keyword, 3 October 2023; Google, Email sender guidelines FAQ; Yahoo Sender Hub, Sender Requirements and Recommendations; Yahoo Sender Hub, FAQs

  2. Key dates

    DateWhat happens
    3 October 2023Google announces the bulk sender rules for 2024
    1 February 2024Google starts to require the rules from anyone who sends over 5,000 daily messages to Gmail users
    February 2024Yahoo starts to enforce its sender standards, with a gradual roll-out
    1 June 2024Google deadline for one-click unsubscribe in commercial mail from bulk senders
    June 2024Yahoo starts to enforce its List-Unsubscribe rule

    Sources: Google, Email sender guidelines; Google, The Keyword, 3 October 2023; Google, Email sender guidelines FAQ; Yahoo Sender Hub, FAQs

  3. What bulk senders must set up

    If you send 5,000 or more messages a day, here is the list in plain words.

    RuleWhat it meansWho asks
    SPF and DKIMTwo checks that show your mail really comes from your domain. Bulk senders need bothGmail and Yahoo
    DMARCA record that tells receivers what to do if those checks fail. A policy of none is enough to startGmail and Yahoo
    Aligned From domainThe domain in the From line must match your SPF domain or your DKIM domainGmail and Yahoo
    One-click unsubscribeMarketing mail needs a List-Unsubscribe header that works in one click, plus a visible link in the bodyGmail and Yahoo
    Fast opt-outsProcess each unsubscribe within 2 daysGmail and Yahoo
    Low spam rateStay under 0.10% in Google Postmaster Tools and never reach 0.30%. Yahoo says keep it under 0.3%Gmail and Yahoo
    DNS and TLSValid forward and reverse DNS records for sending IPs, and a TLS connectionGmail

    Google also says senders should format messages to the RFC 5322 standard and add ARC headers if they forward mail. Yahoo names the one-click method in RFC 8058 as the one it recommends.

    Sources: Google, Email sender guidelines; Google, Email sender guidelines FAQ; Yahoo Sender Hub, Sender Requirements and Recommendations

  4. What smaller senders still need

    Many agencies and small firms mail well under 5,000 messages daily, yet the rules still touch you. Google says that from 1 February 2024, all senders to Gmail need SPF or DKIM, valid forward and reverse DNS, a TLS connection, and a spam rate under 0.10%. Yahoo asks all senders for SPF or DKIM, a spam rate under 0.3%, and valid DNS records too.

    One more catch. Mail you send for a client may share a domain with other campaigns. Google adds up every message with the same domain in the From line, so the total can reach the line faster than you expect. Know your daily total before you assume you are exempt.

    Sources: Google, Email sender guidelines; Google, Email sender guidelines FAQ; Yahoo Sender Hub, Sender Requirements and Recommendations

  5. A ten minute check for any sending domain

    Run this list for each domain that sends your newsletters, offers or lead follow-ups. Ask your email tool or your IT contact if you are unsure.

    CheckPass if
    Is SPF published?A TXT record for the domain lists the services that send your mail
    Is DKIM turned on?Your email tool signs each message with your domain, not only its own
    Is there a DMARC record?A record exists, even with the policy set to none
    Does the From domain match?The From address uses the same domain as SPF or DKIM
    Can people leave in one click?Test mail shows an Unsubscribe option next to the sender name or at the top
    Do opt-outs work in 2 days?A test address stops getting mail within 2 days
    Is the spam rate low?Google Postmaster Tools shows under 0.10%

    Mail that is not a promotion, such as a password reset or a booking confirmation, does not need one-click unsubscribe, according to Google.

    Sources: Google, Email sender guidelines; Google, Email sender guidelines FAQ; Yahoo Sender Hub, Sender Requirements and Recommendations

  6. What happens if you miss the rules

    Google says mail that does not meet its rules might be rejected or land in spam. Yahoo says non-compliant mail may go to the spam folder or be rejected. If Yahoo rejects mail, it returns an error code that explains why.

    Google sends a rejection code and a reason when it rejects a message, and you can see it in Postmaster Tools. So the best time to fix your set-up is before the first deadline.

    Sources: Google, Email sender guidelines FAQ; Yahoo Sender Hub, FAQs

  7. Sources

    1. Google, Email sender guidelines (Gmail Help)
    2. Google, Email sender guidelines FAQ (Google Workspace Admin Help)
    3. Google, New Gmail protections for a safer, less spammy inbox, 3 October 2023
    4. Yahoo Sender Hub, Sender Requirements and Recommendations
    5. Yahoo Sender Hub, FAQs

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